Originally Posted by
DaojinWildfire
Thanks for all of the info everyone. We are still working on helping everyone regain access to their original accounts at this moment. Please try the following steps, even if you have previously done so, and check if you have regained your games.
1. Reinstall the game.
2. Restart the device.
3. Open the reinstalled game.
As for the other players mentioning issues with items in their games, please send an email to support (teamlava@support.com) so we can assist you. Thanks for your patience!