Quote Originally Posted by NotAvail View Post
By the way, does sending ticket to S8 Support (which admins and mods says to do) work for solve the problem?
If so, how they give a fix for ticket sender?
If they able to recover accounts which have login problem, then it should be applied to all account.
Unfortunately, sending a ticket to the team about this specific issue would not solve the issue for the sender, it would just alert the team of yet another player who is affected.

If you check the first page of this thread, you'll be able to read all of the responses the team has given on the issue so far which all basically says they're aware of the issue and are working to fix it but haven't had any luck yet.