Quote Originally Posted by seribu View Post
Hi I have the same problem.
Anyone actually got the games back? it's been 2 months since I sent the support team email but no reply yet. I'm so sad those games I have nurtured for 2 years.
If you don't receive a reply (even the automated response), check your spam folder, and double check the email address. It should be support@teamlava.com

Since its been this long, I would suggest sending them a new email.