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Thread: Game won't open

  1. #11
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
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    51,961
    Quote Originally Posted by tiger536 View Post
    Ipad1 with iOS 3.2.
    I'll try to update the os tomorrow and see if it works.
    Note: when updating to 5.0 or higher, make sure you back up everything in itunes.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  2. #12
    Executive Chef
    Join Date
    Apr 2012
    Posts
    3,089
    Other people are having the same problem

  3. #13
    Rhino Keeper
    Join Date
    Dec 2011
    Posts
    230
    Quote Originally Posted by kooky panda View Post
    If you are on IOS device try doing a hard reset. Hold down on and off button and home button at the same time until you see the apple sign.
    I tried that, it still won't load. I also deleted and reinstalled the app but it still doesn't work!

  4. #14
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by PattyZhangp View Post
    I tried that, it still won't load. I also deleted and reinstalled the app but it still doesn't work!
    So you have the game now on your device, but it will not open?
    If so make sure the version on your device is up todate. If IPad, Iphone, Itouch - version 5.1.1. Sync up with itunes to check.
    If you do all of this and still cannot open the game, send an email to support@teamlava.com to have them look into your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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