I haven't played BS in a few months, so a few days ago I decided to start playing again. I changed my layout to a layout that I have used many, many times, but for some reason my heart rating will not reach higher than 80. Customers will walk in and it will show broken hearts even though there are plenty of seats and they are able to walk around without any issues. Could this be from keeping my door blocked for a few months, or what? I've tried leaving the game on to see if maybe it needed time to reach a higher rating, but that hasn't worked.