New temporary Storm8 ID

[gnuss]

How can I create a new temporary Storm8 ID? Support is asking me again and again to do this but I don't know how. There is a Storm8 ID on my device, how can I create a new one?

[kooky panda]

I am guessing you are trying to transfer your games to a new device?

Create the new storm ID on your new device.

[gnuss]

No I don't have a new device it is still the same. My farm is lost after update to version 2.0.2 and support is saying a transfer needs to be done and I should create a new temporary Storm8 ID, but I don't know how I can create this new ID.

[gnuss]

Support is writing this:

**Removed ticket response **-CD


When ID 1) and ID2) is the same ID transfer will work?

[CuddlyDragon]

Support is writing this:

--*removed*

When ID 1) and ID2) is the same ID transfer will work?

You will need to create a new ID for a transfer. Create your Storm8 ID by visiting Menu -> Social -> Invite Friends. If you haven't made one yet, it will prompt you to create one there.

[gnuss]

There is an ID on the device. How should I create a new temporary device when there is one? This is my problem.

[CuddlyDragon]

Hi Gnuss,

Send them the ID that is currently on the device. They can transfer to the device using that ID.

[gnuss]

Ok will send my ID to support. Thank you for your help.

[CuddlyDragon]

Anytime!

If you need further help please feel free to PM either myself or any other Community Manager.