Originally Posted by
femlin
I have been trying for weeks now to get help from teamlava. I cannot see any islands past level 114 - Cosmic Crater - whose icon has now disappeared and now the Barnacle Barge icon has "sunk" as well. I have a Samsung 4G SGH-i1997 and my ID is femlin. I have uninstalled and reinstalled, saved to phone, cleared cache, etc., etc., etc. NOTHING helps. I do not know how to do a screen capture - but it is pretty clear - I'm missing all levels past 114 and several icons. Ticket numbers are 1073088 and 1077934 . . . .
When I first go to Cosmic Crater area, the words ISLAND NAME LONG, a yellow STAR and the number 99/99 shows up . . .
All I get are emails saying it should be "resolved" . . . .Others are playing level 280!!! Why can't I?