I had purchased a new phone and want to put in my current bakery story id and he name of my bakery, but my phone input another name and now i can not sign out and put in my old account. how do i sign out of this new account to put in my old account in my new phone. I do not want to start over!!!!
Close out the bakery story app then download restaurant story and then sign into restaurant story with your storm8id. Your bakery should automatically transfer to your new device.
You will need to transfer your storm ID and games to your new device.You can email support@teamlava.com and they can transfer your games.
If you no longer have your old device, I would advise using the storm 8 transfer so your storm ID and games are removed from your old device.
Transfer Thread
If you still have your old device, you can play your games on both devices by using the login feature
New Logon on Feature
If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
I've ran into kind of the same thing. Only I still have the same device. I was in surgery and left my device on. While I was away from the device it did a firmware update and I lost all my games. When I got installed back on it won't let me log in to transfer. And to NOT get any help with it is driving me insane. I'm on a temp storm8 I'd.
Well there is a user called [] and she is being so mean to others so how do I report her? Her ID is []so please HELP me!
Last edited by kooky panda; 04-16-14 at 07:48 AM. Reason: removed players info-privacy
Discussing in game harassment is a private matter and not forum appropriate.Originally Posted by irrisa
To report a player, please send an email to support@teamlava.com
Thanks
For Transfers:
You can email support@teamlava.com and they can transfer your games.
If you no longer have your old device, I would advise using the storm 8 transfer so your storm ID and games are removed from your old device.
Transfer Thread
If you still have your old device, you can play your games on both devices by using the login feature
New Logon on Feature
If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
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