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Thread: Game Crashing

  1. #1
    Fashion Designer
    Join Date
    Apr 2011
    Posts
    811

    Game Crashing

    My game is crashing non-stop. I cant even play.

    most current version on most current version ios on ipad

    I've deleted and reinstalled the app twice in the past two days and its getting worse. Now it closes as soon as I start it.

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I checked my game and it is fine. Just confirming you have the update that came out a few days ago? 1.1.3?

    When are you crashing? right when you get into the game? Visting Neighbors?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Fashion Designer
    Join Date
    Apr 2011
    Posts
    811
    Yes I renstalled it about an hour ago. Still crashing. It was crashing after I collected all my coins. Now it crashes as soon as i start the app

  4. #4
    Fashion Designer
    Join Date
    Apr 2011
    Posts
    811
    Ok it let me in, collected coins then crashed

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Try deleting and reinstalling again to see if this corrects the issue. If not, send an email to support@teamlava.com
    so they can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    Will I have to start all over if I delete my game and reinstall? My game keeps jumping out, I cannot load it at all

  7. #7
    Rhino Keeper
    Join Date
    Mar 2012
    Location
    Netherlands
    Posts
    118
    Ia have the same problem, also pet shop crashes before it even open.I will try delete and download it again.......to be continued.

  8. #8
    Rhino Keeper
    Join Date
    Mar 2012
    Location
    Netherlands
    Posts
    118
    After delete and downloading again it works again for me!

  9. #9
    i have the same problem!!! i can't open the apps pet shop and pet hotel!!!

  10. #10
    Rhino Keeper
    Join Date
    Jan 2012
    Posts
    178
    Same here... Re-installed and crashed 1 more time after that. Seens okay at the moment.

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