Kidcooker

**kidcooker** · 08-23-11, 10:06 AM

Downloaded - sorry

**talyon** · 08-23-11, 10:27 AM

Ok so far RS works on your iPad but FS doesn't, I'll assume u did the usual, by re DL FS and reinstall. Also I'll assume u rebooted your iPad.

**kidcooker** · 08-23-11, 10:30 AM

Do u mean shutting down my iPad and turning back on then yes I done all that many time

**talyon** · 08-23-11, 10:34 AM

Ok Ty. An u have reinstalled FS? If so, and still have same problem and RS is still stable, have you updated your iPad to the latest firmware? Have u tried stepping back your iPad firmware to an older one to see if it it works?

**kidcooker** · 08-23-11, 10:36 AM

I have updated my firmware I don't know how to step back my firmware

**talyon** · 08-23-11, 10:52 AM

Open iTunes plug in your iPad, right click on top of your device, select restore from backup, there should be a few there depending on how often u sync. Try one before u had this problem u can always go back to most recent any time.

**kidcooker** · 08-23-11, 11:41 AM

I have only had my iPad less than a week - as soon as I plug it in it said that there an update so I updated so I can not go back to previous firmware

**talyon** · 08-23-11, 11:50 AM

Ok did updating possibly correct the issue?

**talyon** · 08-23-11, 12:09 PM

If not it's my belief that TL support well need to look into this as your account might need to be reset in some fashion.

**kidcooker** · 08-23-11, 03:20 PM

No that did not work - I have contacted tl and haven't heard back from them

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